There are few simple answers in business or in life. Consistent success comes from resolving paradoxes and moving forward. We bring this principle to bear as we help you and your organization drive exceptional performance. This starts with how you work with customers.
Customers pay us to improve their capacity to:
Reshape offers and strategy to create leaps in value for customers
Create a resilient and effective organizational culture
Create new product and service offerings
Engage in conversations that open new possibilities for relationship and value creation
Create a rhythm of the business that creates sustainable performance
Inspire a culture of faster innovation cycles balanced with high performance
Create closer collaboration between internal and external teams
Knock down barriers to value that create exceptional customer experiences
The Change Agent Group delivers results through a team of experienced change leaders who are focused on both personal and organizational success.
Customer and market strategy development
Assessments and field customer research
Campaign launch and evaluation
Process and innovation consulting
Group and team-to-team facilitation
Playbook development and training
Cultural assessment and change
Coaching and reinforcement
We base our work on proven methods and research - combined with some common sense of what fits.
The core of our culture, leadership and value creation work is the Competing Values Framework. This discipline is a widely-used, successful and adaptable approach to value creation that has been named one of the 40 most important business frameworks in the history of business.
Innovation and entrepreneurial research have shown that change can be an ally if you are a consistent scanner, a disciplined innovator and a "Yes-and" thinker. We apply the principles of Blue Ocean Strategy and other proven methods to create new customers, service offerings and market spaces.
We also apply the latest research in applied neuroscience to give you an edge in improved decision making, staying cool under pressure, collaborating with others and facilitating successful change.