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We accelerate performance
There are few simple answers in business or in life. Consistent success comes from resolving paradoxes and moving forward. We bring this principle to bear as we help you and your organization drive exceptional performance. This starts with how you work with customers.
Customers pay us to improve their capacity to:
- Reshape offers and strategy to create leaps in value for customers
- Create a resilient and effective organizational culture
- Create new product and service offerings
- Engage in conversations that open new possibilities for relationship and value creation
- Create a rhythm of the business that creates sustainable performance
- Inspire a culture of faster innovation cycles balanced with high performance
- Create closer collaboration between internal and external teams
- Knock down barriers to value that create exceptional customer experiences
The Change Agent Group delivers results through a team of experienced change leaders who are focused on both personal and organizational success.
- Customer and market strategy development
- Assessments and field customer research
- Campaign launch and evaluation
- Process and innovation consulting
- Group and team-to-team facilitation
- Playbook development and training
- Cultural assessment and change
- Coaching and reinforcement
Research Foundation
We base our work on proven methods and research - combined with some common sense of what fits.
The core of our culture, leadership and value creation work is the Competing Values Framework. This discipline is a widely-used, successful and adaptable approach to value creation that has been named one of the 40 most important business frameworks in the history of business.
Innovation and entrepreneurial research have shown that change can be an ally if you are a consistent scanner, a disciplined innovator and a "Yes-and" thinker. We apply the principles of Blue Ocean Strategy and other proven methods to create new customers, service offerings and market spaces.
We also apply the latest research in applied neuroscience to give you an edge in improved decision making, staying cool under pressure, collaborating with others and facilitating successful change.
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